Privacy and Confidentiality Policy
The following section will elaborate the procedure to collect and utilize the information pertaining to you and your order. It will also explain the measures we take to secure your personal and order information pertaining and relevant only to your order which was collected to best serve you as our valuable client. The information will be retained till we are liable by law enforcement agencies or as long as you are our client to have track of all the dealing which you can refer as well at the time of requirement.
1. Data Pertaining to Users
In order to serve you better we need to capture some data in order to place order to our website. We gather, store and utilize the following information or part which we collect from our customers.
- Full Name
- Date of Birth
- Delivery and Postal Address
- Contact Number
- Fax Number
- Preferred Payment Options
- Payment Card or Bank Account Details
We ensure that the above data or part collected from the customers shall only be used in order to maintain your account and services with us and to process the orders placed or any other services like sending gifts or offers etc. The information can also be used to suggested relevant products to the customers which we think may helpful or of the interest of customers by accessing their demographics and orders history. You can also control whether you want us to contact you for offers and gifts. Gifts pertaining to any draws, competitions or any other offers will also be referring to the provided data.
Apart from the services pertaining to us, we may pass your details to the third party who will be responsible for delivering your product to your doorstep. We recommend frequently reviewing and updating your information to avoid any ordering issues. We will not be liable for misuse of passwords unless this misuse is fault due to our ignorance.
In our field Market Analysis is the key to serve the customers better. We may use the data provided by you to generate analysis and statistical data.
Customer details can also be passed to our associates or subcontractors who will be responsible for delivering products, collecting payments, marketing on our behalf, auditing and analyzing our data. These parties shall solely uses the data for the specific purpose i.e. auditing, marketing, fraud protection, delivery, collection etc.
We shall NOT perform any trading on the customer data to third parties without obtaining your prior consent unless we are required to do so by law enforcement agencies.
Security is a major concern when it comes to online shopping and transactions. We have taken appropriate security mechanism to prevent any malicious activity during and after user sessions and order placement. The data collection mechanism is secure and encrypted to avoid any leakage of data. The hosting, database, and other repositories are secure and only authorized teams are eligible to access the required data.
A Cookie is a small piece of data sent from a website and stored in a user's web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user's previous activity. Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items in a shopping cart) or to record the user's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited by the user as far back as months or years ago).
Cookies as mentioned above are mandatory for cart functionality to run properly. If you do not want to enable cookies then you can still browse our website as anonymous.
5. Customer Rights
The customer has rights access all the information pertaining to them which we stored for facilitation purpose. Customers can make changes and corrections to their data. Customers also have right to ask to stop using their personal data at any time as well.