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Frequently Asked Questions

FAQ Topics

General

Q What is woow brands?
Q Why should I choose WOOW Brands?
Q How does it work?
Q Do I have to register to use WOOW Brands?
Q Do I have to pay to use WOOW Brands?
Q I forgot my password? Can I reset it?
Q Can I change my email address?
Q I cannot register on your website. Can you help me?
Q Why are all items on WOOW Brands labelled as “fixed price” items ?
Q Is it necessary to give a feedback?

Buying

Q How do I buy on Woowbrands.pk?
Q How do I find an item on Woowbrands.pk?
Q How much do I pay for shipping?
Q If I order from Woowbrands.pk, will I get my items delivered to me?
Q Can I meet the seller and pick up my item?
Q How do I make payment?
Q Are prices negotiable?
Q Who are the sellers on Woowbrands.pk? Can I buy products from Woowbrands.pk?

Fraud Queries

Q Whats?
Q How can I detect fraudulent sellers?
Q What should I do if I suspect a fraud ?
Q How can I avoid a fraud?

Exchange

Q What Items can I exchange?
Q What items can I buy in exchange?
Q Can I exchange my product for an item of lesser value?
Q Who is going to pay the return/exchange charges?
Q How soon can I expect the exchanged product?
Q How to return an item(s) back to you?

Refund

Q What Items can I Return?
Q How the refund will be processed?
Q How to return an item(s) back to you?
Q Who is going to pay the return charges?