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Woow Books

Customer Loyalty Guaranteed - (PB)
PKRs650.00

In stock

9781598694680

Quick Overview

Although more products and services are available than ever before, companies are still sending out the wrong message by giving their customers boring, apathetic, impatient, and uninspired service, when an organisation's commercial success is incumbent upon making customers feel valued."Customer Loyalty Guaranteed" shows leaders at all levels how to awaken the "spirit to serve" in every employee. It includes the seven customer service personalities that build unbreakable customer loyalty and practices for maintaining remarkable service over the long-term.Customer service gurus Chip Bell and John Patterson provide fresh concepts on how organisations must deal with today's "new" customer, and show companies how to infuse their organisations with passion that customers will connect to.

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Customer Loyalty Guaranteed - (PB)

Additional Information

Price PKRs650.00
barcode 9781598694680
Manufacturer Woow Books

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